Celebrating Your Achievements and New Beginnings

 

Graduation marks the successful completion of your academic journey and the moment you officially receive your diploma and foundation certificate. This milestone reflects not only your academic achievement but also your readiness to embrace new challenges — whether you're continuing your studies or stepping confidently into the professional world.

 

Note: The Convocation ceremony applies only to Taylor’s College Diploma students. Further information on registration, robe collection, and ceremony guidelines is available here.

AT A GLANCE
ELIGIBILITY AND REQUIREMENTS
TRANSCRIPT, LOAC AND CERTIFICATE
CREDENTIALS AND ACCESS
BOND DEPOSIT REFUND
FREQUENTLY ASKED QUESTIONS
CONTACT US
AT A GLANCE ELIGIBILITY AND REQUIREMENTS TRANSCRIPT, LOAC AND CERTIFICATE CREDENTIALS AND ACCESS BOND DEPOSIT REFUND FREQUENTLY ASKED QUESTIONS CONTACT US

Need to check your next steps after completing your studies? Here’s a quick guide to important graduation-related topics. Find out more about your transcript, convocation, further study options, and more.

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To be eligible for graduation, you must fulfill the following:

Academic Completion

Academic Completion

Successfully complete all programme requirements, including the necessary credits and compulsory modules, with no outstanding courses or prerequisites, and achieve the minimum Cumulative Grade Point Average (CGPA) / Weighted CGPA (WCGPA) set by the programme—typically a CGPA of 2.00 or higher for Foundation and Diploma qualifications.
Administrative Clearance

Administrative Clearance

Settle all outstanding matters, such as library fines, tuition fees, and other institutional obligations.
Graduation Verification

Graduation Verification

Your award will be officially conferred once all academic and administrative requirements are verified. Your certificate will then be issued to mark this achievement. Your graduation status must also be verified and approved, and your name included in the Academic Board-approved graduate list to be officially recognised as a graduate.

Important: Please ensure the accuracy of your name. All documents, including your transcript, letter of award conferment (LOAC), certificate, and your name in the convocation booklet, will follow the name listed in your Student Profile. You must verify and correct your name (if needed) in the Student Profile Updates page before the Graduate List is finalised. Changes will not be allowed after the list is approved.

For Diploma
For Foundation
For Cambridge A Level (CAL)
For Australian Matriculation (AUSMAT)

1. Types of Documents

Students who have completed a diploma programme will receive three official documents:

 

Official Academic Transcript

Provides a complete record of your academic performance, listing all modules you have attempted, including passes, fails, and withdrawals where applicable. It serves as an official document verifying your results and progress throughout your studies.

Letter of Award Conferment (LOAC)

Confirms your completion status and includes the estimated date of your convocation or certificate collection. Often required for job or further education applications.

Official Certificate

Confirms you have completed and been awarded a diploma. Taylor’s may also issue additional recognition, such as the SHINE Award, for achievements in curriculum or extracurricular activities. These are also known as testamur, parchment, or completion certificates.

2. When To Expect Your Documents

General Timeline

General Timeline

No ​Commencement of Final Semester
 Estimated Release Date of
Official Academic Transcript & LOAC
 Date of Convocation 
(Tentative)
1 15 April 2024 23 August 2024
 22 & 23 ​February 2025​​
2 ​26 August 2024
 27 January 2025 12 & 13 ​July 2025​​
3 January 2025​
 14 April 2025​ 12 & 13 ​July 2025
4 ​​April 2025
 ​4 September 2025
 7 & 8 February 2026​​
5 ​​​August 2025
 ​28 January 2026​
 To be confirmed
Internship Semester

Internship Semester

 

Diploma in Interior Design
No ​Commencement of Internship Semester
 Estimated Release Date of
Official Academic Transcript & LOAC
 Date of Convocation 
(Tentative)
1 ​​​​​​​​​April 2024​
 9 September 2024
 22 & 23 ​February 2025​​
2 ​August 2​​024
 20 February 2025
 ​12 & 13 ​July 2025​​​​​​​​
3 ​​April 2025
 ​​​​​25 September 2025​​ 7 & 8 February 2026​​
4 ​​​August 2025
 20 February 2026 ​To be confirmed

 

Diploma in Early Childhood Education
No ​Commencement of Internship Semester
 Estimated Release Date of
Official Academic Transcript & LOAC
 Date of Convocation 
(Tentative)
1 ​​​​​​​​​April 2024​
 9 September 2024
 22 & 23 ​February 2025
2 August 2​​024
 27 January 2025
 ​12 & 13 ​July 2025
3 ​​​April 2025
 ​​​​​18 September 2025
 7 & 8 February 2026​
4 ​​​​August 2025
 ​20 February 2026
 ​​To be confirmed

 

Diploma in Information Technology
No ​Commencement of Internship Semester
 Estimated Release Date of
Official Academic Transcript & LOAC
 Date of Convocation 
(Tentative)
1 ​​​​​​​​​​April 2024​
 9 September 2024
 ​22 & 23 ​February 2025
2 ​August 2​​024
 27 January 2025
 ​12 & 13 ​July 2025​​​
3 ​​January 2​​025​​
 ​2 May 2025
 ​12 & 13 ​July 2025​​​
4 ​​​​​​​​​​​​April 2025
 ​​​​​​4 September 2025
 7 & 8 February 2026​​
5 ​​​​​​​​​​​​​August 2025
 ​28 January 2026
 ​​To be confirmed
Collection Process

Collection Process

  • Your transcript and LOAC are issued after the Academic Board approval, typically within two (2) weeks to three (3) months after the release of your final results.
  • Notifications will be sent to both your personal and Taylor's email when your documents are available for download on the Campus Central Portal.
  • Your certificate will be presented at the Convocation or made available the next working day if you're unable to attend. You are advised to clear all the outstanding fees or library fines with the College before collecting your certificate.

 

If you require a letter from the College for any reasons (e.g. job employment application, further studies etc) before these are ready, you can download a Letter of Completion and an interim full transcript from the Campus Central Portal under Self Service Document Printing, two (2) weeks after the release of final results (upon the update of your status as 'Completed Programme'). 

 

1. Types of Documents

Students who have completed a foundation programme will receive:

 

Official Academic Transcript

Provides a complete record of your academic performance, listing all modules you have attempted, including passes, fails, and withdrawals where applicable. It serves as an official document verifying your results and progress throughout your studies.

Certificate of Completion

Confirms you have successfully completed the programme and been awarded a certificate.

2. When To Expect Your Documents

General Timeline

General Timeline

No ​Commencement of Final Semester
 Estimated Release Date of
Official Academic Transcript & Certificate of Completion
1 26 August 2024​
 27 January 2025
2 ​January 2025​​
 14 April ​2025
3 ​​February ​2025​
 30​ April ​2025
4 ​​April ​2025​
 4 September​ ​2025​
5 ​​​August ​​2025​
 28 January 2026​
Collection Process

Collection Process

  • Your Official Academic Transcript and Certificate of Completion are issued upon approval by the Academic Board, usually about three (3) weeks after you have completed the course requirements of your programme (i.e. after the release of your final results). 
  • Notifications will be sent to both your personal and Taylor's email when your documents are available for collection. You are advised to clear all the outstanding fees or library fines with the College before collecting your documents.
  • If you require a letter from the College before receiving your transcript and certificate, you may request an Enrolment Verification Letter by submitting an online request here. 

1. Types of Documents

  • The release of the Cambridge A Level (CAL) examination results is made available online via the Cambridge International (CIE) website. 
  •  
  • You may request a Electronic Statement of Results from Campus Central three (3) working days after the results are published. Please note that this is not an official document. 
  •  
  • Here’s when you can expect to receive your official documents. The timelines below show the typical waiting period:
  •  

Statement of Results (Hardcopy)

Available about one (1) month after the online release of results.

Certificate

Available about one (1) month after the hardcopy Statement of Results has been received.

2. Collection Process

  • You will be notified via both your Taylor’s and personal email when your Statement of Results or Certificate is ready for collection.
  • Please ensure that all outstanding fees or library fines are cleared before collecting your documents.
  • If you are unable to collect your certificate in person, you may authorise another person by emailing campuscentral@taylors.edu.my, or request for Campus Central to courier it to your address (courier fees apply).
  • The School does not issue a Certificate of Completion/Graduation. If you require proof that you have completed the programme, you may request an Enrolment Verification Letter by submitting an online request here.

1. Types of Documents

The release of the Australian Matriculation (AUSMAT) results is made available online via the South Australian Certificate of Education (SACE) website. The hard copy of the results and certificate will take approximately one (1) month to arrive after the online results are released. Here are the official documents that you'll be receiving: 

 

Record of Achievement

A detailed transcript, issued by the SACE Board, showing your subjects results.

Tertiary Entrance Statement

Shows your scaled scores for SACE subjects and, if eligible, your university aggregate and Australian Tertiary Admissions Rank (ATAR).

Certificate

Issued by the SACE Board and is awarded to students who successfully complete the programme.

2. Collection Process

  • You will be notified via both your Taylor’s and personal email when your Statement of Results or Certificate is ready for collection.
  • Please ensure that all outstanding fees or library fines are cleared before collecting your documents.
  • If you are unable to collect your certificate in person, you may authorise another person by emailing campuscentral@taylors.edu.my, or request for Campus Central to courier it to your address (courier fees apply).
  • The School does not issue a Certificate of Completion/Graduation. If you require proof that you have completed the programme, you may request an Enrolment Verification Letter by submitting an online request here.

DIGITAL CREDENTIALS
ACCESS TO PLATFORMS AFTER GRADUATION

Applicable to Foundation and Diploma students

 

As part of your graduation, you will now receive digital certificates in addition to your physical certificate. These are issued through Accredible, a trusted platform used by many renowned universities, associations, and tech companies worldwide.

 

Your digital credentials provide immediate access to your academic achievements and can be easily shared on platforms such as LinkedIn to support your professional presence. They are also secure and verifiable, with Accredible using encrypted blockchain technology to store an unchangeable record of your certificate—protecting against fraud.

 

This reflects Taylor’s ongoing commitment to making sure your academic accomplishments are globally recognised and appreciated.

 

For a full breakdown of how digital credentials work, including access, timelines, support channels, technical guidance, and more, please refer to the Frequently Asked Questions section.

Once you have officially completed your studies and received your full academic transcript along with either your award letter or certificate of completion, you will continue to have access to several Taylor’s digital platforms for an additional 365 days.

 

This extended access is provided to help you transition smoothly as you prepare for the next chapter—whether it’s entering the workforce or pursuing further studies. The platforms you can continue to access include:

  • Campus Central: For important records and service requests
  • myTIMeS: To revisit learning materials or resources
  • Taylor's Student Email: To stay in touch with lecturers and peers
  • OneDrive: To retrieve and back up your personal files and assignments
  • Taylor's Mobile App: For easy access to services and updates on the go

 

Note: Please make sure to back up all your files, documents, and emails before the 365-day period ends. After this grace period, access to these platforms will be permanently disabled, and you will no longer be able to retrieve any content stored within them.

Refund Eligibility

Refund Eligibility

If you are an international student, you may be eligible to receive a refund of your Bond Deposit—also known as the International Security Deposit upon the successful completion of your studies. However, this refund is subject to specific conditions.

 

To be eligible for a refund:

  • You must have no outstanding payments with the university.
  • Your Student Pass must be properly cancelled through the official process. If your Student Pass has not yet been cancelled, please contact the International Office at internationaloffice@taylors.edu.my for assistance.

Failure to complete this process will result in the withholding of your:

  • Academic Transcript / Statement of Results
  • Record of Achievement & Tertiary Entrance Statement
  • Letter of Award Conferment (LOAC)
  • Certificate

If you have any questions about the refund status or the required steps, we encourage you to reach out to the International Office or Campus Central for clarification.
Processing Timeline

Processing Timeline

 

Once the requirements are fulfilled, the refund process typically takes around two (2) months.

 

Here's what to expect:

  • You will receive an email notification from the bank once the transfer has been completed.
  • Before the refund is processed, the Finance team will confirm your bank account details via email. Please monitor your inbox closely and respond promptly to avoid delays.

Transcript and Graduation
Digital Credentials

How do I know whether I have fulfilled all my graduation criteria and is eligible to graduate?

How do I know whether I have fulfilled all my graduation criteria and is eligible to graduate?

You can refer to the Academic Progress (Curriculum Structure) section on the Campus Central Portal to check whether there is any module pending to be completed.
What programme title will appear on my graduation parchment?

What programme title will appear on my graduation parchment?

  • The approved award name of the programme will appear on the parchment.
When do I have to complete my programme requirements to be eligible for a graduation ceremony?

When do I have to complete my programme requirements to be eligible for a graduation ceremony?

To be eligible to join a graduation ceremony, you must successfully complete all programme requirements at least six (6) months before the scheduled ceremony date.
If I change my legal name after completing my programme (and my student visa is cancelled) but before convocation, can my transcript and certificate be issued under the new name? What documents are required for the name change?

If I change my legal name after completing my programme (and my student visa is cancelled) but before convocation, can my transcript and certificate be issued under the new name? What documents are required for the name change?

Your new name can only be reflected on transcripts or certificates if the legal name change and document submission are completed before the last day of your final semester (before final exam period). You must provide:

  • A copy of your new passport
  • An official document from your country’s National Registration Department (or equivalent) confirming the change
Can I still access the library after completing my studies?

Can I still access the library after completing my studies?

Once you have officially graduated, your library account will be deactivated. This occurs when you are notified of the issuance of your official academic transcript and award letter/certificate. After deactivation, you will no longer have access to library facilities, including both physical and online resources.

What are digital credentials?

What are digital credentials?

Digital credentials are secure, online representations of your academic achievements. These include:

  • Digital badges, typically awarded for short-term accomplishments such as module completions or participation in conferences.
  • Digital certificates serve as official digital equivalents of your graduation certificate.

They can be easily shared on platforms such as LinkedIn and enhance your professional presence.
When will I receive my digital credential?

When will I receive my digital credential?

You can expect to receive your digital credential within one (1) week of the issuance of your physical certificate.
How do I access my digital credential?

How do I access my digital credential?

Once issued, you will receive an email with a link to view your credential.

  • Clicking the link for the first time will automatically sign you in.
  • You will be prompted to create a password to access your digital wallet for future logins.
  • Alternatively, you may scan the QR code on your physical certificate for direct access.
Will I still receive a physical certificate?

Will I still receive a physical certificate?

Yes. The physical certificate will continue to be issued as usual, with the digital version provided as an additional benefit.
Who can I contact for further assistance?

Who can I contact for further assistance?

For urgent enquiries, please contact Campus Central via the usual channels.
What should I do if I forget my Accredible password?

What should I do if I forget my Accredible password?

If you forget your password, follow these steps:

a. Visit the Accredible login page.
b. Click on “Forgot password?”
c. Enter the email address linked to your account.
d. Check your inbox for the reset link.
e. Follow the instructions to create a new password.
f. Once reset, log in with your new credentials.

 

For further issues, please reach out to Accredible’s support team.
Will my digital certificate expire?

Will my digital certificate expire?

No. Digital certificates are permanent academic records and do not expire.

*Digital Credentials is applicable to Foundation and Diploma students.

If you have any questions, reach out to Campus Central via the Enquiry Form and we’ll get back to you within one (1) working day.

Enquiry Form

Reach out to us here

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