At Taylor’s, we make it simple for you to stay connected and in control of your learning. You can join online classes, catch up on lecture recordings, work on group projects, and make use of campus facilities — everything you need is within reach.
This section brings together the key platforms, apps, and services that support your studies. Explore what’s available and take charge of your academic journey with confidence.
We’re committed to providing a reliable and secure internet connection to support your academic journey. From online classes and research to group projects, our campus-wide WiFi is built to keep you connected and ready to learn.
Our campus-wide wireless network offers reliable, high-speed internet access for all enrolled students. Simply connect to the Taylors Student network using your student credentials, and you’ll be online in no time.
Network Name: Taylors Student (formerly known as i-Xcess)
Access: Use your Student ID and Password
To ensure smooth connectivity, your device should support the following wireless standards:
We’ve put together some helpful guides for you to get your device connected:
Note: Keep your operating system and WiFi drivers updated to avoid compatibility issues and enjoy optimal speed and security.
During office hours, access to certain non-academic content is limited to ensure sufficient bandwidth for academic use. However, the following remain accessible as they support your learning needs:
The following content types are restricted at all times to ensure a safe and academically focused digital environment. These restrictions are in place not only to protect the campus network, but also to promote ethical digital conduct and ensure a learning-first environment for all students.
Adult / Pornography
Inappropriate or explicit content
Child Abuse
Illegal or harmful materials
Extremist Content
Materials promoting violence or extremism
Filter Avoidance
Tools that bypass network restrictions
Gambling
Betting sites or online casinos
Games
Online gaming platforms
Hacking
Tools or resources related to system penetration
Hate Speech
Discriminatory or violent content
Illegal Activities
Content that promotes or facilitates crime
Illegal Downloads
Torrents, piracy, or copyright-infringing content
Illegal Drugs
Sites promoting or selling prohibited substances
Peer-to-Peer File Sharing
File transfer tools like BitTorrent
Weapons
Content related to firearms or explosives
Upon enrolment, you will receive access to Microsoft 365 and your official Taylor’s student email account — both essential for staying connected, completing coursework, and collaborating with your peers and lecturers.
Your student email serves as the official communication channel between you and the campus. All academic announcements, fee reminders, important dates, and opportunities (like scholarships, internships, or events) will be delivered to this email account. As such, it is your responsibility to check it regularly to ensure you remain informed and responsive throughout your studies.
These tools are made available to support your assignments, group projects, presentations, and virtual meetings, providing you with an integrated, cloud-enabled academic experience. Upon enrolment, you’ll receive the following tools:
When you first receive your login credentials, you will need to change your password immediately to protect your account. To do so:
Once updated, your new password will be used across all Taylor’s systems integrated with Microsoft 365 — including Outlook, OneDrive, Teams, and more.
Note: Your email address may vary slightly from the example format. You can verify your actual email through either Taylor’s Mobile App or Campus Central Portal.
Your student email is hosted on Microsoft Outlook. To access it:
It is strongly recommended that you do not unsubscribe or disable notifications from this email account, as doing so may result in missing essential academic or administrative updates. While you may set up email forwarding to a personal email address, please be aware that Taylor’s will not be responsible for any lost or undelivered messages caused by third-party services. It remains your duty to stay informed of all messages sent to your official account.
If you forget your password or are unable to access your account, you can reset it at any time using the Self-Service Password Reset (SSPR) feature. This eliminates the need to contact the ICT Service Desk and helps you regain access quickly and independently. Make sure to set up your authentication methods (e.g., mobile number or recovery email) in advance via the My Account portal to make the password recovery process smoother.
Your student email account and Microsoft 365 access will remain active for twelve (12) months after your graduation status is officially recorded. This allows you time to back up important files, export emails, and transition to personal tools or new institutional accounts if applicable.
After this period, your account will be permanently deactivated. We strongly recommend that you:
For login problems, password reset issues, or access inquiries, please contact the ICT Service Desk. Support staff are available to assist with:
The Taylor’s Mobile App is designed to make your student journey smoother, smarter, and more connected — from the day you enrol to your final semester. Whether you're tracking your timetable, viewing your academic results, managing fees, or checking shuttle routes, everything you need is now at your fingertips.
The app is packed with features that help you stay informed, organised, and connected throughout your time at Taylor’s.
Note: Keep your personal email and mobile number updated in your profile to ensure you receive important notifications.
Your digital identity as a Taylor’s student is essential for accessing academic tools, submitting assignments, and managing your campus life online. To safeguard your account and ensure only you have access, Taylor’s implements two key security features: Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR)
These features are designed to protect your personal information, reduce the risk of unauthorised access, and give you full control over your login credentials — all without needing to rely on ICT support for routine account issues.
Multi-Factor Authentication (MFA), also referred to as two-factor verification, is a security measure that adds an extra layer of protection to your Taylor’s Office 365 account. Instead of relying solely on your password, MFA requires a second form of verification when logging in — typically via a mobile device.
Here’s how it works:
Tip: Even if someone manages to obtain your password, they won’t be able to access your account without your second authentication method.
The Self-Service Password Reset (SSPR) feature empowers you to reset your password or unlock your account anytime without no need to contact the ICT Service Desk.
You can use SSPR when:
Once set up, SSPR saves you time and allows you to manage your account independently. We advise you to set up your SSPR recovery options in advance (e.g. phone number, recovery email) to ensure a seamless reset process when needed.
Both MFA and SSPR are activated through a combined one-time registration process. Once completed, you’ll have full access to both features. Ensure you’ve downloaded the Microsoft Authenticator app on your mobile device:
Step-by-Step Registration:
Once completed, you’re protected and can use both MFA and SSPR without additional setup.
We’ve also prepared a video to guide you through setting up MFA. Prefer a PDF guide instead? You can access it here.
Taylor’s Print on Demand (P·O·D) service is a campus-wide printing solution that makes it easy to print, copy, and scan documents anywhere on campus. From assignments and posters to lecture notes, the P·O·D system delivers reliable, high-quality results when you need them.
With cloud-based printing, USB drive access, and mobile device support, P·O·D offers a smooth, flexible experience tailored to today’s students.
Key features include:
The system supports multiple file types (PDF, JPEG, TIFF) and offers both monochrome and colour printing in A4, A3, and large-format sizes.
All enrolled students receive an annual complimentary printing entitlement, automatically credited to their P·O·D account on the programme’s commencement date. This entitlement renews each year as long as the student remains actively enrolled in the same programme.
The annual credit is as follows:
Example 1: If you enrol in the Cambridge A-Level programme with a commencement date of 10 January 2025, you will receive RM30 on that date. If you're still enrolled in the following year, your next entitlement of RM30 will be credited on 10 January 2026.
Example 2: For students starting a Bachelor’s degree on 26 August 2025, the entitlement will be credited on that date and subsequently each year on 26 August.
Once your complimentary quota is used up, you can top up your balance via the P·O·D Portal:
Note: Unused printing credit is non-refundable, so plan your top-ups according to your academic needs.
You can send your print jobs from any Taylor’s campus computer (labs, library) or your own device. Then, release the job at one of the following printer locations:
| No | Location | Machine Available |
| 1 | Block C, Level 2 – Library Study Room | 2× Multi-Functional Printers (E5015AC, E4518A) |
| 2 | Block C, Level 3 – Library | 6× Multi-Functional Printers 2× Large-Scale Plotters (E4518A ×2, E5015AC, E7516AC ×2, E6508A) |
| 3 | Block C, Level 4 – Library | 1× Multi-Functional Printer (E5015AC) |
| 4 | Block C, Level 7 – Computer Lab 8 (C7.09) | 2× Multi-Functional Printers (E4518A, E5015AC) |
| 5 | Block E, Level 1 – Design Studio | 1× Multi-Functional Printer (E5015AC) |
| 6 | U-Residence, LG – Syopz Mall (Resource Centre) | 1× Multi-Functional Printer (E5015AC) |
| 7 | U-Residence, Level 1 – Syopz Mall (Inside U Lounge) | 1× Multi-Functional Printer (E5015AC) |
| 8 | Taylor’s Clinical School, Sg. Buloh (TCS) | 1× Multi-Functional Printer (E5015AC) |
All print and copy jobs are automatically tracked and deducted from your P·O·D account. Here are the current rates:
Multifunctional Printer:
| No | Paper Size & Type | 1-Sided | 2-Sided (Per Impression) |
| 1 | A4 Mono | RM0.10 | RM0.20 |
| 2 | A3 Mono | RM0.20 | RM0.40 |
| 3 | A4 Colour | RM1.50 | RM3.00 |
| 4 | A3 Colour | RM3.00 | RM6.00 |
| 5 | Scan | Free | Free |
Note: ‘Impression’ means each printed side. Double-sided printing = 2 impressions.
Large-Scale Plotter:
| No | Size & Type | Price |
| 1 | A2 Mono | RM3.00 |
| 2 | A2 Colour | RM8.00 |
| 3 | A1 Mono | RM6.00 |
| 4 | A1 Colour | RM15.00 |
| 5 | A0 Mono | RM12.00 |
| 6 | A0 Colour | RM30.00 |
Note: Prices are subject to change based on fluctuations in paper, toner, or maintenance costs.
To keep track of your spending and print usage:
If your print job results in:
You may request a refund for the faulty prints by submitting a P·O·D Claim Form. Attach the defective copies and submit them to Toshiba Technician at Library Level 3 for verification within two (2) working days of the incident.
Processing takes approximately two (2) working days, and you will be notified of the outcome via email or phone.
The P·O·D system is designed with both convenience and sustainability in mind:
For a full guide on mobile and cloud printing:
myTIMeS (Taylor’s Integrated e-Learning System) is your central learning platform at Taylor's campus. It’s more than just a place to download lecture slides — myTIMeS is a powerful Learning Management System (LMS) that enables flexible, interactive, and student-driven learning across all your enrolled modules.
With 24/7 access via both desktop and mobile, myTIMeS empowers you to engage with your lecturers, classmates, and course materials — wherever you are.
myTIMeS is structured to mirror your learning week-by-week, helping you stay organised and on track. Here’s a breakdown of the key tools and activities you’ll find on the platform:
You can access myTIMeS on both desktop and mobile devices:
Access your modules on the go by downloading the myTIMeS Mobile App:
The mobile app is fully integrated with your Taylor’s account and allows you to:
If you need help navigating the mobile app:
We have prepare you a guide for a full walkthrough with screenshots and step-by-step guidance:
If you're experiencing difficulties with logging in, accessing course content, submitting assignments, or navigating the myTIMeS mobile app, support is readily available. You can log a support ticket via Taylor’s Service Desk, and we will be ready to support your questions.
To help our support team assist you more efficiently, be sure to include your Student ID, the module name, and a brief description of the issue when making your enquiry.
The campus leverage Microsoft Teams to provide a dynamic, virtual environment that keeps students connected, collaborative, and organised — whether you're studying on campus or engaging remotely. Integrated directly with your module enrolment system, Microsoft Teams extends your classroom beyond physical walls, giving you access to learning, discussion, and teamwork — anytime, anywhere.
Microsoft Teams is an all-in-one digital collaboration platform within the Microsoft 365 ecosystem. It is designed to streamline communication and enhance productivity by bringing together chat, meetings, files, and apps in a unified workspace.
Key Features That Support Your Learning:
Microsoft Teams is automatically integrated with your module enrolment. When you log in with your Taylor’s Office 365 credentials, you’ll see a list of Teams associated with the modules you’re currently enrolled in.
A Team for your module will only appear if your lecturer has opted to use Microsoft Teams as a teaching or communication platform for that subject.
These Teams may be used for:
Log In
You can also access Teams directly through your Office 365 portal at https://portal.office.com, where all your Microsoft 365 tools are available in one place. Need help getting started? Check out the Microsoft Teams Quick Guide (PDF) to learn:
If you encounter technical issues with Microsoft Teams such as missing modules, login errors, or syncing issues, reach out to us through the ICT Service Desk. Make sure to provide your Student ID and a short description of the issue for faster resolution.
Missed a class? Need to revisit a complex topic before your exam? Want to study at your own pace? With ReWIND 2.0, you can take learning into your own hands.
ReWIND 2.0 is Taylor’s upgraded lecture recording system, developed to provide students with flexible, self-paced access to recorded classes. Whether you're catching up on a missed session or reviewing specific lecture segments, ReWIND gives you the freedom to learn on your own schedule — anytime, anywhere.
ReWIND 2.0 captures live classroom sessions, including:
These sessions are recorded automatically in selected lecture theatres and uploaded to myTIMeS, your central learning platform, shortly after class ends.
Powered by Panopto, a world-class video learning platform, ReWIND 2.0 is seamlessly integrated into your module experience, enabling you to revisit learning content exactly as it was delivered in class — with full control over how you engage with it.
Unlike traditional video recordings, ReWIND 2.0 offers interactive features that allow you to engage with the content in meaningful ways:
Recordings are typically available within a few hours after class ends. If your class was held in a supported lecture theatre, it will be recorded automatically and uploaded without you needing to request it.
To learn how to make the most of ReWIND 2.0’s features, including adding notes, bookmarking, and searching within videos:
If you encounter issues with video playback, missing recordings, or Panopto features not working properly, reach out to the E-Learning Helpdesk via ela.helpdesk@taylors.edu.my with the following details:
Whether you're working on architectural modelling, engineering simulations, statistical analysis, or creative design, Taylor’s computer labs are equipped with the industry-standard software needed for your academic and professional success.
The labs are purpose-built to support programmes from Design, Architecture, Engineering, Business, Computing, Fashion, and ACCA — each offering tailored software environments matched to the curriculum.
Taylor’s computer labs are located primarily within Block C, Block D, and Block E of the Lakeside Campus, with additional facilities in the Library and TGS Resource Centre. Labs are accessible to all registered students during operational hours and may be scheduled for classes, exams, or individual use.
Each lab is equipped with:
Here’s an overview of specialised software available across the campus labs. All labs include the Microsoft Office Suite, unless stated otherwise.
Architecture, Engineering and Construction
Creative Media and Design
Business, Computing and Data Analysis
Exam-Focused Lab
C7.10 & C7.11 are designated for ACCA CBE (Computer-Based Exams) and come pre-loaded with:
Encountered a faulty printer, software glitch, or hardware problem? Report it immediately to the ICT Service Desk via email or in person at Block A, Level 2.
Breach of lab rules may result in suspension of lab privileges or disciplinary action.
If you’re facing technical issues or need support with your campus IT services — from WiFi and email access to software and system login, our ICT team is ready to help. Reach out to us for prompt assistance and reliable solutions.
