SALESFORCE: ADMINISTRATIVE ESSENTIALS FOR NEW ADMINS IN LIGHTNING EXPERIENCE

Extensive and interactive, Administrative Essentials in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It’s a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment.

• New system administrators responsible for the setup, configuration, and maintenance of their organisation’s Salesforce applications.
• Other groups that would benefit from deepening their knowledge of Salesforce Lightning Experience, including power users, sales operations, and IT managers.

The prerequisites include a solid understanding of basic Salesforce concepts and functionality, and completion of the following online courses, which are available at help.salesforce.com.

• Getting Started: Navigating Salesforce
• Getting Started: Using the Sales Cloud
• We also strongly recommend you complete the Get Started with Lightning Experience trail in Trailhead to get the most out of this course