ADMINISTRATIVE ESSENTIALS FOR NEW ADMINS IN LIGHTNING EXPERIENCE

Extensive and interactive, Administrative Essentials in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It’s a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment.

Intake dates available:

  • 12 – 16 Jul 2021
  • 16 – 20 Aug 2021
  • 20 – 24 Sept 2021
  • 4 – 8 Oct 2021
  • 15 – 19 Nov 2021
 

Duration: 5 days

OVERVIEW

Extensive and interactive, Administrative Essentials in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It’s a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment.

AUDIENCE PROFILE

This course is designed for:
  • New system administrators responsible for the setup, configuration, and maintenance of their organisation’s Salesforce applications.
  • Other groups that would benefit from deepening their knowledge of Salesforce Lightning Experience, including power users, sales operations, and IT managers.

COURSE BENEFITS

PREREQUISITES

The prerequisites include a solid understanding of basic Salesforce concepts and functionality, and completion of the following online courses, which are available at help.salesforce.com.

  • Getting Started: Navigating Salesforce
  • Getting Started: Using the Sales Cloud
  • We also strongly recommend you complete the Get Started with Lightning Experience trail in Trailhead to get the most out of this course

COURSE OUTLINE

Getting Around the App
  • Data Model and Navigation
  • Lightning Experience
  • Help & Training
 
 
 
Getting Your Organisatio Ready for Users
Setting Up and Managing Users
Security and Data Access
Object Customisation
Managing Data
Reports and Dashboards
Automation
Managing the Support Process

FEES

Total Fees:

RM 7,599


Time to get ahead of your journey. 

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Fees will be reviewed annually. For the avoidance of doubt, Taylor’s reserves the right to revise the fee payable for any given semester.

*Fees exclude additional costs which varies according to programme.

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